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Leadership Challenges

For a variety of reasons, sometimes a company's leadership (in whole or in part) stops playing an active role in the game and becomes a detriment to that company. For founding companies, this issue is easily dealt with by the settlement's official owners, who can at any time request that any leaders in the founding company be demoted (unless those leaders belong to other owners of the settlement, who would have to request their own demotions). For non-founding companies, if you feel that one or more of the leaders in your company have become inactive and need to be demoted, you can challenge their leadership by sending an email to customer.support@goblinworks.com stating your company’s name, your character’s name (must be a member of the company in question and must be on an active account), and the character names of any leaders you’re challenging.

Upon receipt of a leadership challenge, we'll first do a little cleanup on the company's leadership. Any permanently banned leaders who have exhausted their appeals will be removed, and any other outstanding issues will be dealt with.

Next, all remaining leaders of the company, challenged or not, active or not, will be notified of the challenge and reminded of the rules for leadership challenges. The character challenging the leaders won't be identified, though it may be obvious to those challenged. The message will also include a reminder that any leader can request to have themselves demoted at any time if they'd like to speed the process up and help clean up the company's leadership roles. The character challenging the leaders won't be identified, though it may be obvious to those challenged.

Any time before the challenge process is completed, any active leader can unilaterally veto the challenge. Any challenged leaders who've already been demoted will remain demoted, but no other leaders will be demoted unless they personally request it.

We will next check to see if the challenged leaders have been logged into the game over the last four weeks. Those who have will retain their leadership. Those who have not logged in will be contacted and warned that if they do not log that character in within two weeks, or protest the challenge within that time and subsequently succeed with that protest, they will be demoted.

To protest the challenge, a challenged leader simply needs to reply to the notification email stating that they protest the challenge. This will remove any option of reactivating the account to avoid being demoted or to unilaterally veto the challenge, so it should only be done if the challenged leader understands and accepts the risks involved. If the protesting leader is on an active account, then the protest succeeds and the leader will not be demoted. If not on an active account, all leaders of the company on active accounts will be asked to approve or disapprove of demoting the challenged leader. If there are no active leaders, no responses within two weeks, or a single disapproving response, the protesting leader will remain as a leader. Otherwise, the protesting leader will be demoted.

Any challenged leaders who don't log in or successfully protest their challenge, as well as any leader who requests to be demoted, will be demoted to Recruits. If there are no remaining leaders, we will work with the highest-ranked active members to select new leadership.

To keep this from becoming too much work, we’ll be handling a limited number of challenges on any given business day, and handling none at all on particularly busy days. All remaining challenges will be queued up based on the order they’re submitted. Multiple challenges to the same company will be lumped together with the earliest challenge, and frivolous or unreasonably-repetitive challenges will be rejected, at our discretion.